FAQs
TeefandTees FAQ – Quick Answers
Welcome to TeefandTees!
We’re here to make your shopping smooth, fun, and hassle-free.
Shipping & Delivery
Which courier do you use?
We ship across Pakistan via Post-Ex, and Trax.
How long does delivery take?
- Karachi: 2-3 working days
- Major Cities: 3-5 working days
Do you deliver on weekends?
It depends on the courier. Some orders might arrive on weekends.
How can I track my order?
Once your order is dispatched, we’ll send a tracking number via Email. Use it to see your order status anytime.
Payments
How do I place an order?
Visit www.teefandtees.com choose your items, and follow the checkout steps. Easy!
Is online payment safe?
Absolutely. We use SSL encryption to protect your personal info.
Can I use a promo code?
Yes! Enter it at checkout and see your discount applied instantly.
What payment options are available?
- Cash on Delivery (COD)
- Bank Transfers
Products
How do I choose the right size?
Check our Size Chart or the size guide on the product page.
Are the products original?
Yes, 100% original. Slight shade variations may occur due to bulk shipments, but quality is always top-notch.
Where do you source items?
From top factories producing premium brands. Some are factory excess or minor labeling error stock.
Order Info
How do I know if my order is confirmed?
You’ll get:
- An automated email
- A confirmation call or WhatsApp message
Can I change my order?
Call us immediately after placing your order. If dispatch hasn’t started, we’ll try to make changes.
Why is my order incomplete?
We do a quality check before dispatch. Items that don’t meet standards are removed.
How do I file a complaint?
WhatsApp us at 0318-0291823 or email officialteefandtees@gmail.com.
Exchanges & Returns
Do you accept returns?
No returns, but we have a 7-day hassle-free exchange policy.
How to exchange an item?
Follow the instructions on our Exchange Policy page.
What if I receive a damaged item?
- Send a photo of the damaged item via WhatsApp to 0318-0291823.
- Include your order reference, invoice copy, and a picture of the parcel.
Our team will sort it out ASAP.
Need more help?
- WhatsApp: 0318-0291823
- Email: officialteefandtees@gmail.com
Thanks for shopping with TeefandTees – style, comfort, and premium vibes delivered to your doorstep!