FAQs

TeefandTees FAQ – Quick Answers

Welcome to TeefandTees!
We’re here to make your shopping smooth, fun, and hassle-free.


Shipping & Delivery

Which courier do you use?
We ship across Pakistan via Post-Ex, and Trax.

How long does delivery take?

  • Karachi: 2-3 working days
  • Major Cities: 3-5 working days

Do you deliver on weekends?
It depends on the courier. Some orders might arrive on weekends.

How can I track my order?
Once your order is dispatched, we’ll send a tracking number via Email. Use it to see your order status anytime.


Payments

How do I place an order?
Visit www.teefandtees.com choose your items, and follow the checkout steps. Easy!

Is online payment safe?
Absolutely. We use SSL encryption to protect your personal info.

Can I use a promo code?
Yes! Enter it at checkout and see your discount applied instantly.

What payment options are available?

  • Cash on Delivery (COD)
  • Bank Transfers

Products

How do I choose the right size?
Check our Size Chart or the size guide on the product page.

Are the products original?
Yes, 100% original. Slight shade variations may occur due to bulk shipments, but quality is always top-notch.

Where do you source items?
From top factories producing premium brands. Some are factory excess or minor labeling error stock.


Order Info

How do I know if my order is confirmed?
You’ll get:

  • An automated email
  • A confirmation call or WhatsApp message

Can I change my order?
Call us immediately after placing your order. If dispatch hasn’t started, we’ll try to make changes.

Why is my order incomplete?
We do a quality check before dispatch. Items that don’t meet standards are removed.

How do I file a complaint?
WhatsApp us at 0318-0291823 or email officialteefandtees@gmail.com.


Exchanges & Returns

Do you accept returns?
No returns, but we have a 7-day hassle-free exchange policy.

How to exchange an item?
Follow the instructions on our Exchange Policy page.

What if I receive a damaged item?

  1. Send a photo of the damaged item via WhatsApp to 0318-0291823.
  2. Include your order reference, invoice copy, and a picture of the parcel.
    Our team will sort it out ASAP.

Need more help?

Thanks for shopping with TeefandTees – style, comfort, and premium vibes delivered to your doorstep!